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Returns Policy

Returns Policy

We want you to be happy with each and every purchase you make from us, but we do understand that on occasions an item may be unsuitable or you may simply change your mind.


Therefore, we offer a 30 day 'no quibble' returns policy.


To be eligible for a return, your item must be unused and unopened in the original packaging and in the same condition that you received it.

Please email us before sending anything back to us, just so we know to expect it.

Our returns address is: Gift Giant Ltd, Unit 10 & 11, Maybrook Industrial Park, Castleton Road, Leeds, LS12 2EL

You will be responsible for paying for your own postage costs for returning your item. Return postage costs are non-refundable.


If it has arrived damaged or is faulty please let us know by email and we can provide a pre-paid label